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Computer Support

Computer Solutions that Work

Customer SuccessNetwork InstallationsContact Niagara Info-Train Systems today!

User Support ServicesUser support is essential to the success of an information technology or office automation project. It is equally important to plan the project and ensure that short-term solutions are compatible with overall strategies. If not, the usual result is a proliferation of incompatible microcomputers and components with system to system communication restricted or impossible.

Addressing individual or departmental needs without considering the whole organization can often cost more than a fully integrated systems approach.

Our staff possesses a vast array of experience in all aspects of end user microcomputer, network and client-server support including such areas as:

  • Hardware/software installations
  • Troubleshooting
  • Virus protection
  • Backup implementation
  • Policy and procedure manuals
  • Training
  • Office systems and office automation planning
  • Scheduling and inventory control systems
  • Administration and clerical systems
  • Computerized accounting systems
  • Systems analysis and design
  • Learner motivation and communications
  • Manpower/resource planning and evaluation
  • Networking/wiring
  • O/A applications (i.e. word processing, desktop publishing, database, spreadsheet, back-up, utility, communications, and file transfer) software packages

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